Tag: twitter

#HEdigID, Digital Literacy, Professional Development

#HEdigID Chat no. 13: Living a Purposeful Digital Life

Laura Pasquini

It’s almost impossible to not have any aspect of your life be in the digital. An increasing number of digital objects, environments, and applications often consume our daily lives. Whether it is a text message, calendar notification, online bank transfer, a voice-assisted inquiry, a “like” on social media, or ping from your smartwatch, technology impacts and influences how we live, work, and play. It is not about unplugging or walking away from a device, as the online and offline experience goes beyond a single location or scheduled time. Digital dualism, the belief that online and offline are separate and distinct realms, is no longer feasible in the lives we lead. Also, digital dualism presents a false dichotomy of spaces and real/virtual; in particular, the digital interacts and influences the offline realm, and vice versa (Suler, 2016).

This ubiquitous digital life is seamless as technology is more accessible and just over 50% of the world is now online. Thanks to broader networking abilities and “smarter” mobile/computing devices, our connection and interaction with information, media, and society are constant. Recently, Mozilla released the 2019 Internet Health Report (SPOILER ALERT: The Internet is a bit under the weather.) to identify these issues and needs around:

  • Privacy and security – how safe is it?
  • Openness – is it open?
  • Digital inclusion – who is welcome?
  • Web literacy – who can succeed?
  • Decentralization – who controls it?
  • Participate -10 minutes to a healthier internet (action!)

In listening to the summary of this report on on CBC Spark, I think that Mark Surman, Mozilla‘s executive director, left some room for hope at the end of the interview. It is really up to the collective us, web developers, engineers, government, and society, as what we need to think about broadly for how we engage in the web. On a bright note, Internet health is now a mainstream issue that we are having conversations about to understand what can and needs to be done for the future of the web we want to be a part with Surman’s call to action:

“…how we do design this stuff? We still have the rule of law. We still have governments that we can actually decide where to take this. We’re at that kind of a juncture right now, and we can also govern it stupidly. And so now is the time for engaging in really thoughtful, hard-nosed investigation of what we want the digital society to look like..”

Bringing these issues to higher education, we often direct these concerns towards the support digital literacy among our college/university learners; specifically how they are using technologies, devices, and platforms. We should not assume competence of digital abilities for other campus stakeholders (e.g. staff, faculty, administration, etc.) without understand if/how they are being supported as well. I get that clutter, optimization, and being intentional are pillars of the digital minimalism book by Newport (2019); however, I think his solutions and strategies come from a point of privilege and lack of experience of actually using the digital platforms or social media sites. If you never had an account or you aren’t actively using a social media channel for your personal/professional life, how can you tell others to use these less if it’s a vital tool of their digital life? There is nothing wrong with finding focus and doing deeper work — I fully support that. But, I think there needs to be a balance and compromise with how we navigate the landscape of our evolving personal and professional digital lives. Constant connectivity, emerging technologies, and increasing expectations for life online will not disappear, so we need to figure ways to manage and survive.

Next week (May13-19, 2019), I am teaching this OLC Workshop: Developing your Digital Presence & Taking Control of your Online Identity, which means I will ALSO be facilitating a Higher Ed Digital Identity (#HEdigID) chat next FRIDAY (May 17th) on this topic:  Living a Purposeful Digital Life. Join us for the ALL DAY (slow) Twitter conversation using the hashtag: #HEdigID If you’re not into tweeting, you can still SHARE and RESPOND to the same questions/prompts that I will be adding to this open Google doc soon: http://bit.ly/hedigid13

Here are a few QUESTIONS to get you thinking about HOW and WHERE you live your “best digital live” these days for Friday’s (May 17th) #HEdigID ALL-DAY discussion:

  1. What digital spaces and/or social media platforms are you most “present” on these days? OR Where online do you want to be more active on? How can others connect and engage with #highered professionals (staff, faculty & administrators), in general? List WHERE and WHY you are an active participant digitally these days and living your “best life.”
  2. What online NETWORKS and COMMUNITIES do you often connect with to find other #highered professionals with similar interests/research/work? This could a platform you go to learn, share, or promote your practice/teaching/design/scholarship. SHARE any groups, hashtags, podcasts, blogs, websites, etc. you follow and connect with.
  3. Using digital spaces and social media to share our professional work forces us to differentiate between our ‘private’ and ‘public’ lives. The reality is, this is much more complex as we share our personal and professional lives online. What CHALLENGES or RISKS concern you most about being a ‘public intellectual’ online in #highered?
  4. It’s so easy always be connected — online or to our technologies — so, how do you take time to UNPLUG or DISCONNECT when you need a break? Share how you digitally detox and/or tend to your well-being when you need to escape the digital grind.
  5. What is one piece of ADVICE or a SUGGESTION you want to seek from or offer other #highered professionals related to “living your best digital life” on social media, online, etc.?

Join us for the conversation next week, and in the mean time — tell me:

How do you live your best digital life (with purpose) these days? 

Updated May 19, 2019: Twitter ARCHIVE from chat: #HEdigID Chat Transcript, No. 13: Living a Purposeful Digital Life (05.17.19).

#HEdigID, Higher Education, highered, Learning Community, Networked Community, networkedscholar, PLN, Reflections

#HEdigID Chat No. 3: Privacy and Personal Data in Networked Spaces

Laura Pasquini

If you are online and networked, your data and personal information is out there and it does not necessarily belong to you anymore. A number of us have signed up for a service, an application, or even a network under the assumption that it is “free.” What harm is there in answering a few personal questions to join an app, network, or online service?  Who would really be interested in my personal information I used when I completed that form or online agreement on that website? With a number of higher education colleagues living and working in networked spaces, we need to talk about how we have all (myself included) given away LOADS OF DATA to support our networked practices.

An introduction to the world of data online: Take a listen to Mozilla’s IRL (Online Life is Real Life) Podcast Episode 1: All Your Data Are Belong To Us.

“While you may think it’s no big deal to give away your personal data in exchange for free online services, how can you know that what you get for what you give is a fair trade?”

~Veronica Belmont, IRL Podcast: irlpodcast.org

Many of us have exchanged personal information for a “free” service, tool, technology platform, app, or network. This is common practice and almost a necessity to collaborate and communicate with others. How else can we stay in touch, share information, and participate in our personal and professional networks? Until the last few years, we have not thought much about the platforms or digital rights we have given away within these networked and digital spaces. We have witnessed a number of data breaches on popular platforms (e.g. LinkedIn and Dropbox) and we are currently gaining more insights into how scaled social networks, like Facebook, share our data with 3rd party providers (like Cambridge Analytica) and makes money off our individual profile contributions and participation in this platform.

I have been thinking about how we guide and support postsecondary stakeholders on social media and in digital networks for quite some time [see: socialmediaguidance.wordpress.com].  As social media permeates our personal and professional lives, a growing number of higher ed colleagues (like me) have been questioning the “privacy” (a.k.a. data) policies that exist on networked platforms, like Facebook, Twitter, LinkedIn, etc. [e.g. listen to @BreakDrink podcast episode, no. 10].

I am not sure the answer is to delete or leave a networked space. As our personal information and data is already out there, and a number of us are reliant on some of these tools to do our work and lead our lives. I don’t think these networked platforms are broken, disrupted, or that we need to even save social media. I just think we need to have a frank and open conversation about the things higher ed (as a whole) have been ignoring about these network spaces and platforms. Social media is no longer viewed as a trends or a passing fad. In the past, social and digital networks, were viewed as being on the periphery of the college/university experience. As these platforms have scaled and been embraced in our society, we are witnessing real impacts and implications within our campus communities.

It’s about time we have some REAL talk about individual privacy and personal data on social networks and digital platforms used by and among higher ed professionals. This month’s Higher Ed Digital Identity Chat on Friday, April 13th will be discussing the following TOPIC: “Privacy and Personal Data in Networked Spaces.”

Here are few QUESTIONS that will roll out on Twitter and are posted in the open Google doc for the #HEdigID Friday (April 13th) ALL-DAY digital conversation. In previous #HEdigID conversations we have talked about the affordances and challenges, but we have not touched upon our own personal data and privacy after we agree to an app or platforms terms of service. We need to discuss ways to support staff, faculty, and students using social media in higher ed, specifically in asking:

  1. As a networked higher education professional, what issues, topics, and questions SHOULD we be talking about with regards to our own privacy and personal data?
  2. What are your ultimate “Terms of Service” for sharing your personal data, updating your information, and putting yourself on digital/networked platforms? Share your philosophy or approach. [What are the things you are willing to give up when you sign up, log in, or share in networked spaces?]
  3. How does your higher ed institution or professional organizations educate and/or train yourself and colleagues about personal data and privacy online? Please share.
  4. How does your college/university guide or support community standards (e.g. policy, protocols, etc.) related to individual privacy or personal data in networked & digital spaces?
  5. For those who want to learn more about personal data, privacy, & security in #highered, what RESOURCES do you suggest? Please list & share (e.g. articles, websites, books, training, etc.).

What questions, issues, or challenges should we be discussing with our peers in networked spaces? How are we thinking about data and the use of data with our learners online? Are there ways to support engaged networked learning without compromising privacy or our personal data?  Feel free to answer any of the questions above as these are shared today (my Thursday, April 12th afternoon) until the afternoon of April 13, 2018 (in my timezone, Central Standard Time). This SLOW style Twitter chat is designed to allow more higher ed colleagues and friends to join in the conversation to account for different geographic regions, multiple time zones, busy schedules, and more

Join us on Friday, April 13, 2018 to discuss these questions and more! You can participate by:

  • Tweeting a response using this hashtag on Twitter: #HEdigID

  • Draft a longer response in the open OPEN Google Doc: http://bit.ly/hedigid3

  • Take any (or all) of these questions to create your OWN response in any media or format, you want: journal, blog post, video/audio reflection, drawing, or offline discussion. 🙂

I am open to YOUR suggestions. What QUESTIONS or ISSUES should we consider for this chat? Please share in the Google doc above or comments below. I’m looking forward to the conversation and contribution in Twitter and in the Google doc.
#AcDigID, #diglit, #EdDigID

Being a Networked Scholar in 2018: Join #AcDigID Twitter Chat this Friday, January 12th

Laura Pasquini

Being an open, networked academic might mean sharing research, teaching, and scholarly practice online. Social networks and online tools are increasingly offering higher ed faculty a digital place for collaboration, learning, and work. In the information age, being able to share instructional practices, disseminate research, and engage in scholarly conversations is becoming the norm in and it is even more critical academia contributes to accurate public knowledge. There are a number of benefits for being open and online; however, being a networked scholar does not come without questions or challenges in 2018 [See: My last post on the topic.] If you’re interested in joining a conversation about “Being a Networked Scholar in 2018” and sharing your perspective on the topic, I would love if you could save the day to join this LIVE Twitter Chat on Friday, January 12, 2018 from 11 am-12 pm CDT (time zone converter, I’m in Dallas, TX, USA). What does it mean to be a connected academic? How has being a faculty in a networked world impacted your teaching, learning and service scholarship? Come chat with us to share your thoughts, ideas, and questions you are pondering this year. All #highered colleagues and academic peers are welcome for some FREE Twitter PD!

HOW TO: Participate in the #AcDigID Chat

Here’s a quick overview of how to participate in #AcDigID Twitter Chat:

  1. Set up your Twitter Account (HOW TO: Set Up The Twitters).
  2. Follow the #AcDigID hashtag on Twitter for the latest tweets.
  3. Follow @LauraPasquini who will moderate the Q & A for the Twitter Chat, a.k.a. “MOD”
  4. Get ready and excited for Friday’s (1/12) chat by checking out what’s being shared and discussed on the #AcDigID hashtag NOW! BONUS: You might learn what’s happening and what we’re talking about in the workshop. 🙂
  5. JOIN US Friday, January 12th from 11 am- 12 noon CDT  for the following TOPIC: Being Online as a #HigherEd Professional in 2018

Contribute to the #AcDigID Twitter Chat by:

  • Logging into your Twitter account as the #AcDigID chat will happen ON TWITTER.
  • Follow along in real time during the #AcDigID Twitter chat by following along on the Twitter hashtag: #AcDigID  or this Tweet Chat Room: http://tweetchat.com/room/AcDigID
  • The MOD (moderator) @LauraPasquini will ask 3-4 questions during the 60-minute chat; please respond with the Q# in your update, e.g. “Q1: Your Answer” or “A1: Your response”
  • Invite your higher education faculty/staff peers to join the conversation – all are welcome to join!
  • Include the #AcDigID hashtag in your tweets and responses (“@”) to others.

Being a Networked Scholar in 2018: To help you prepare, here are a few of the #AcDigID chat questions we might chat about for you to think about IN ADVANCE of our conversation:

  1. What questions should we discuss, with regards to being a networked scholar or digital academic in 2018?
  2. What are your preferred digital spaces to learn or connect with academics online? Please share.
  3. Where can we find traces of your work in #highered or scholarly self online (besides Twitter)?
  4. What are some of the benefits of developing a digital identity or being part of an online community?
  5. What are the possible challenges/issues for being online, on social media or having a professional a digital presence in 2018?
  6. What advice do you have for #highered colleagues & academics about their digital identity or being in an online professional network?

UPDATED #acdigID POST CHAT (1.12.18):

TRANSCRIPTS: #acdigID Storify Archive  and a PDF for download and review: #acdigID Chat_ TOPIC_ Being a Networked Academic in 2018 (01.12.18)

#SAcdn, Reflections

#SAcdn Chat: What Does it Mean to “Be Productive” in #HigherEd?

Laura Pasquini

We always seem to push forward and do more in our daily working lives. Being productive seems to offer many bragging rights for more hours worked, more emails replied to or even more things on our plate. But does this “productive” work leave us time to ponder and reflect about what we are working on? How do we take pause and find quiet time during each academic term? How do you step back from your daily, weekly, or monthly grind on campus? Are there ways you can be productive and find time to ponder each semester? Let’s chat about it and share HOW we are working to be our best selves in post-secondary education. Join us TODAY, November 21, 2017, from 12-1 pm CDT as we discuss the following topic on Twitter: Productivity vs. Pondering in Higher ed

HOW TO: Participate in the #SAcdn Chat

The #SAcdn hashtag has been embraced by student affairs (SA), student services, and professionals who support students in Canadian higher education. The goal is to connect and communicate what is going on in universities and community colleges across the country.

Here’s a quick overview of how to participate in #SAcdn Chat:

  1. Set up your Twitter Account (HOW TO: Set Up The Twitters).
  2. Follow the in #SAcdn hashtag on Twitter for the latest tweets.
  3. Follow @cacusstweets who will moderate the Q & A for the Twitter Chat.
  4. Get ready and excited for TODAY’s (11/21) chat by checking out the #SAcdn hashtag NOW!
  5. JOIN US Tuesday, November 21st from 10-11 am PT/12-1 pm CT/2 pm AT for the LIVE, synchronous #SAcdn Twitter conversation. We will “talk” about TOPIC: Productivity vs. Pondering in Higher Ed

Be sure to contribute to the LIVE #SAcdn Twitter Chat by:

  • Logging into your Twitter account as the#SAcdn chat will happen ON THE TWITTER platform.
  • Follow along in real time during the #SAcdn Twitter chat by following along on the Twitter hashtag: #SAcdn or this Tweet Chat Room: http://tweetchat.com/room/SAcdn
  • The MOD (moderator) @cacusstweets will ask 4-6 questions during the 60-minute chat; please respond with the Q# in your update, e.g. “Q1: Your Answer” Plus you now have 280 characters to respond!
  • Invite your higher education faculty/staff peers to join the conversation – all our welcome to join!
  • Include the#SAcdn hashtag in your tweets and responses (“@”) to others.

To help you prepare, here are a few of the #SAcdn chat questions to ponder IN ADVANCE of our conversation:

  1. How do you define “productivity” with regards to the work you do in higher ed?
  2. On the flip side, how do you ponder or reflect more about your work and role in #highered?
  3. What are the challenges of productivity you face on a daily, weekly, or semester basis in #highered? Please describe.
  4. Think of your last great “success” at work. What role did productivity and/or pondering (reflection) play? Please share.
  5. Instead of #inboxzero (email), when was the last time you bragged lately about getting 8+ hours of sleep, eating a healthy meal, or leaving your desk/office on time? Share 1 thing you do for your well-being.
  6. We always are on the go & trying to be productive. What is ONE (1) thing you are going to do to PAUSE and PONDER (reflect) during the busy end of year/semester time?

UPDATE: #SAcdn Chat TRANSCRIPT: Pondering vs. Productivity in Higher Ed

Research, Social Media, SocioTech

How Do Higher Ed Institutions Use Twitter?

Laura Pasquini

In a very limited way. Based on two recent studies examining Canadian and US post-secondary use of Twitter, we found most colleges and universities are using social media platforms as either a communication or marketing tool. Higher ed campuses have the ability to optimize social media technologies in the service of teaching, learning, and research – rather than focussing on institutional branding and marketing.

In looking at 145,822 original tweets and 70,792 retweets of 77 Canadian public universities Twitter profiles, we learned a great deal about colleges/university use. Results from this analysis indicated these institutions mostly use this Twitter to broadcast information and construct overwhelmingly positive representations of campus life. Here is a quick video overview of the paper:

In general, higher ed institutions represent university life as gratifying, enjoyable, and beautiful, by commonly showcasing:

  • Smiling and happy students;
  • Mostly middle-aged white male faculty members;
  • Upgraded and attractive campus buildings;
  • Accolades for graduation ceremonies;
  • Announcements about groundbreaking research; and
  • Highlights of sporting victories.

Unfortunately, Canadian universities are not alone as they present their “best self” on Twitter by:

  • Highlighting positive events and happenings
  • Showcasing a positive university life for the public; and
  • Promoting the institution’s brand

In looking at American college and university primary Twitter accounts (n=2411), Kimmons, Veletsianos, and Woodward (2016) found the Twitter histories [a sample of 5.7 million tweets, representing 62 % of all tweets created by these accounts] offered little innovation and value for the campus communities they are trying to serve. Most tweets posted by an institutional account are monologic, share information instead of eliciting action, offer an insular ecosystem of web resources, and express a neutral or a positive sentiment. This whiteboard animation can provide you a brief overview of this paper:

Based on my previous research on sociotechnical stewardship and social media guidance (Pasquini & Evangelopoulos, 2017), it is not surprising to see an emphasis on branding or focus on a promotional strategy for postsecondary social media use. In examining 250 institutional social media policies/guidelines, 64% (n=161) of these documents originate from an office connected to communications, marketing, and/or public relations at each higher ed institution. The primary direction and emphasis for social media use in higher ed have been co-opted from marketing and business planning to encourage a specific institutional brand, that is, one with a consistent voice and presenting strategically tailored messages that highlight positive campus environments.

From this examination of institutional Twitter accounts in Canada and the US, it is apparent the information and images portrayed in social media streams represent an incomplete student experience and an idealized image of college/university life. This is problematic, as these crafted messages with only positive sentiments could mislead students, staff, and faculty who are active in social media spaces. This use of Twitter presents an inaccurate portrayal of campus life, limit the representation and narrative of the student story, and it does little to model expected behavior or interactions in these online environments for all campus stakeholders. From this research, I would challenge our higher ed institutions to “do better work” if they are engaging on any social media channel for their college/university. These should be more than just communication and marketing spaces in higher ed. Think about the ways you can reach and involve your students, staff, faculty, alumni, and campus partners on these channels. Why are you not researching problems out loud, sharing the struggle of your learning, showcasing your teaching challenges, or offering/asking for advice? Twitter is the new town hall at our institutions and in our society. It is up to our higher ed institutions and its constituents to be present, to be active, and model ways to show value and real experiences on these social media platforms. We can do better than just use social media spaces as a marketing, communication, or promotional tool.

References:

Kimmons, R., Veletsianos, G., & Woodward, S. (2016). Institutional Uses of Twitter in Higher Education. Innovative Higher Education, 42(2), 97-111.

Pasquini, L. A., & Evangelopoulos, N. (2017). Sociotechnical stewardship in higher education: A field study of social media policy documents. Journal of Computing in Higher Education, 29(2), 218-239. doi: 10.1007/s12528-016-9130-0 Published Online November 21, 2016.

Veletsianos, G., Kimmons, R., Shaw, A. G., Pasquini, L. A., & Woodward, S. (2017). Selective openness and promotional broadcasts: Twitter use in Canada’s public universities. Educational Media International, 54(1), 1-19. Retrieved from http://dx.doi.org/10.1080/09523987.2017.1324363