#AcWri, BreakDrink, Conference, Podcast, publication, Research

The Scholar-Practitioner Paradox for Academic Writing [@BreakDrink Episode No. 8]

I have been thinking about the needs and challenges higher education and student affairs professionals have with regards to evidence-based practices. In higher education, there is no shortage of topics and ideas to explore. I have been fortunate to collaborate with both scholars and practitioners in education to study a number of issues, including scaled-open learning, digital learning strategies, social media policies/guidance, mentoring programs, and networked experiences, just to name a few.  Beyond this short list, there are a number of practitioners who have reached out and we’re in the process of establishing research plans for professional development, mapping competencies to training, and leveraging technology in networked communities. My work partnering and collaborating with scholar-practitioner better informs my research methods and in explaining the findings/implications.

Scholar-practitioners generate new knowledge to improve practice, yet how they prioritize and go about their work varies with where they are on this scholar-practitioner continuum (Wasserman & Kram, 2009). The challenge with this work is there is VERY LITTLE TIME professionals in higher ed have to do scholarly work. When you are working in an educational service role for a 12-month contract, it is a challenge to move through the research process. Wasserman and Kram (2009) observed how competencies, needs, and values align with the competing roles of the scholar-practitioner to match either the work or research interests. Scholarly habits and the writing process requires deep concentration and focus on thinking critically to endure through a research project — from the study design, methodological planning, recruitment of participants, to publication and dissemination of findings.

Although higher education administrators and staff are in the best position to analyze programs, student populations, and services — there is not enough scholarship produced from professionals IN the field.

In their book, A Guide to Becoming a Scholarly Practitioner in Student Affairs, I think Hatfield and Wise (2015, p. 6-8) touch on a few reasons why practitioners do not often contribute to academic writing and publications:

  • Not enough reading – that is, not as knowledgeable of current research in (and out of) the field, theories, and evidence-based practices from academic outlets
  • Not expected of positions and not valued – undervalued and underutilized research skills; some of these skills may have been minimal based on training, education, experience, etc. as it is not required in administrative positions
  • Second-class citizen syndrome – some might not have a terminal degree (Ph.D., Ed.D., etc.) or if they do, little academic scholarship has been completed beyond their dissertation work; also feel on a different level of the faculty at their institution (and often treated that way).
  • Inadequate academic preparation – research, evaluation and assessment training from each graduate program varies and many question skills and competency for research and publishing
  • Silos on campus – little interaction between departments, divisions, functions, and academic departments exist although we are trying to support the whole student.
  • Lack of motivation – when was the last time you saw “scholarship and research” in a practitioner’s job description or expectation to participate in scholarly conferences and publishing?

Many of the above items, I think, are describing student service/affairs professionals in the United States — as I have a number of higher ed colleagues who are required to produce research in their staff role. There is no shortage of op-ed pieces often shared among higher education social networks, blogs, podcasts, videos, and more. The issue is we rarely see published conference proceedings, journal articles, or academic outlets producing PEER-REVIEWED pieces from and about practice contributing evidence and understanding from the field.

Over the past few weeks, I have been talking with Jeff Jackson (via our @BreakDrink podcast) about this challenge and what we are witnessing among practitioner peers. The first installment “on academic writing and scholarship” Jeff and I dig into academic writing/scholarship for BreakDrink Episode No. 8, where we discuss the differences of Academic vs. Practitioner Conferences. From the book by Hatfield and Wise (2015), chapter three talks about presenting at professional conferences; however, none of the associations shared offer any published conference proceeding for presentations shared and are not the same as submitting a paper or academic poster for another association that is more scholarly in nature. I think Hatfield and Wise (205) offer a decent introduction to scholarly writing for the novice student affairs professional  — but I think it is lacking in a few areas (as detailed in the podcast and notes below). If you are interested, feel free to read this book review (Delgado & McGill, 2016) and listen to our thoughts via the podcast here:

@BreakDrink Episode No. 8 – Academic vs. Practitioner Conferences [SHOW NOTES]:

Episode No. 8,  might be part 1 of a few series on this topic about “being an academic” or “scholarly work.” Jeff and I have recorded a few meanderings as we think/share on this topic. If you have questions or want to know more about the following items, let us know: mentoring for #AcWri, how to put together a manuscript, proposing a conference paper, data management, or starting a peer-review journal OR being part of an editorial board. Let us know! 

Conferences Run Down in 2017: Scholar vs. Academic Conference

American Educational Research Association (AERA) hosts a research/scholarly conference annually and this year #aera17 conference was in San Antonio, TX with Jeff in attendance. This professional association is HUGE, but thankfully it is broken down into Divisions and  Special Interest Groups (a.k.a. SIGs). Division I is Jeff’s Jam: Education in the Professions as he also attends the Association of American Medical Colleges (AAMC) and perhaps Division J may be where some of the doctoral/graduate scholars hang out. Related to this association you will find THE journal, Educational Researcher, that is well-regarded by scholars; however AERA also has AERA Open and other publication outlets.

We just wish we saw more of this at practitioner conferences. Student Affairs Administrators in Higher Education (NASPA) also held their annual conference at the same convention center in San Antonio, TX back in March. Both Jeff and I were there, and we attended a session on publishing in the NASPA journals from this association [Sadly the new Technology in Higher Education: Emerging Practice was not represented in this session this year.] It’s not as though sessions at Student Affairs or Practitioner conferences do have a poster session, and I have seen “Research Papers” presented at ACPA Convention and NACADA has offered Research Symposiums at regional conferences.  The conferences mentioned in Chapter 3 of Hatfield and Wise’s (2015) book: ACPA, NACA, NACADA, NASPA, ACUHO-I, NODA, & NIRSA

Academic Conferences We Have Also Attended to Note:

Conference Proceedings 101

Conference proceedings are scholarly papers a number of academics/researchers include on their vitae for the tenure and promotion. This is the “carrot” as to why faculty or scholars would attend a conference and allow doctoral researchers grants to travel, beyond the value of networking and discussions with peers. A proceeding could be a short (or long) paper presented at a conference, and sometimes there are even print proceedings published for your conference abstracts/papers (e.g. #SMsociety15 proceedings). All papers typically have a specific format (e.g. AECT’s manuscript requirements) and are submitted for a formal (typically blinded) peer-review process before they are accepted. Typically these are shorter papers or a conference abstract (not a beginning of a journal article abstract format), where you present your completed research projects. A number of social sciences and education conferences have specific formats beyond the APA Style 6th Edition, but that is a good start. If accepted, you will typically present your paper at the conference in a condensed format, such as 10-25 minutes, with a set of other papers in a single session. Each presentation is directed to showcase research by describing a brief literature overview, research methods (data collection, analysis) and findings/implications. This might be moderated by a discussant, moderator, or not at all with a brief (2-5 minutes) for Q&A at the end of your presentation/session time slot.

Other formats typically at scholarly conferences we have seen — but this is not an inclusive list:

  • Conference abstract (1000-2500 words) – how to guide and killer abstract writing
  • Full Papers (up to 8000-10.000 words)
  • Notes  or Work/Research In Progress
  • Poster Sessions (also via a device, e.g. laptop, tablet, etc.)
  • Workshops/Hands-on Sessions (e.g. how to use R-Studio for text mining)
  • Competitions or Expos — challenge/solution program feature to showcase work
  • Plenary/Keynotes
  • Doctoral Colloquium
  • Mentoring Programs

Episode F.A.Q.

  • Q: Is it considered a self-plagiarism to reuse (published) abstracts for talks? A: Yes. You want to avoid text recycling and should NOT but publishing the same work to different publication outlets.
  • Q: Is presenting about my program or an assessment of an initiative at my campus research? Does this count? A: Maybe. Did you get IRB approval from your institution before collecting data? Are you following the scholarly practice of your educational/social science peers? If not — this might be an assessment. Still great — but it could not be submitted as peer-reviewed conference proceeding or journal article.
  • Q: What is this Yellowbook that Jeff referred to during the podcast? A: It was known as a “phone book” and it’s directory of names of people and businesses for you to locate their contact information. You might use the Google or another search engine these days for said things. Apparently, Yellowbook as rebranded to “yb” and now has a website: https://www.yellowpages.com/
  • Q: Why is Tony Parker out for the rest of the NBA season? A: He injured his quadriceps tendon on Wednesday, May 2nd. {tear!}
  • Q: What is Fiesta? A: A 10-day annual party celebrating culture, food, fun, and parades in San Antonio, TX that typically falls at the end of April. More about Fiesta. Best tagline: “A party with a purpose” https://www.fiesta-sa.org/

Our Pro-Tips for Attending Academic Conference:

  1. Prepare for the Conference: Review the conference website to see what research is being presented, who will be attending, and who you should meet (new & friends) while you are both at this event. Are you a fan girl/boy of a particular researcher and you want to chat about their work/your work? Are you hoping to collaborate with other scholars? Do your homework and figure out who will be there. Maybe you want to set up a meeting over a meal/coffee/drinks OR find a particular session where you can be introduced to new peers.
  2. Attend the First Time Attendee Session (if they have one): Get the lay of the conference land and get a good overview/guide to what is going on during the event. Is there a mixer with food and/or drinks? Attend and meet a few people. Prepare to be social and have your own “elevator pitch” about what you are currently studying or working on right now. Think about this before you show up to the conference.

Overall, we think higher education professionals could do better with sharing MORE research-based information at our conferences. Many of these sessions are often hidden within the general program sessions and/or found in a poster session — that is often not well-attended. Hatfield and Wise (2015, p. 8) challenge practitioners to research by asking:

If you could give voice to those who were marginalized, if you could change the field of student affairs through your voice, if you could create better collaborations across campus with our academic colleagues, and if you could share your insights with parents, students, and other invested stakeholders so that they will know what we contribute to student learning and development, why wouldn’t you?”

Why are we not encouraging more scholar-practitioner collaborations? And what incentives could you offer early career researchers and senior scholars to attend these conferences? These are ponderings we are thinking about from reading this book (Hatfield & Wise, 2015) on SA scholarship. We think it’s a decent starting guide to getting into academic writing. Sharing evidence-based initiatives are required to be relevant in higher education. This value needs to be showcased more by and with student affairs, student services, and those not on an academic track to offer others insight to the work we are doing.

@BreakDrink Podcast Shout Outs

If you have a thought or two, please share it with us via one of these channels. We’d love to hear from you on any one or all of following the “BreakDrink” podcast channels:

We welcome comments, questions, and more! If you happen to listen to Apple Podcasts a.k.a. iTunes, please consider leaving us a rating and review. Thanks!

References:

Delgado, A., & McGill, C. M. (2016). A Guide to Becoming a Scholarly Practitioner in Student Affairs by Lisa J. Hatfield and Vicki L. Wise (review). Journal of College Student Development57(7), 898-900.

Hatfield, L. J., & Wise, V. L. (2015). A guide to becoming a scholarly practitioner in student affairs. Stylus Publishing, LLC.

Wasserman, I. C., & Kram, K. E. (2009). Enacting the scholar—practitioner role: An exploration of narrativesThe Journal of Applied Behavioral Science45(1), 12-38.

Conference, edusocmedia, Higher Education, Reflections, StudentAffairs

Have You Thought About Your Digital Self Lately?

While working on today’s workshop for the National Conference on Student Leadership (NCSL), I was listening to the recent Higher Ed Live broadcast with Ed & Josie talking “Engaging the Digital Generation” (an NDSS book they edited, and I contributed to — I promise to follow up on a blog post on this topic later). I was not surprised, but often wondered why student affairs (SA) and higher ed folks often go directly to technology:

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Why do practitioners in higher education, student affairs, and students services always go to the “tool” question first? Why do we want to know what’s “hot” with the digital, social technologies? Is it easier to think about a specific app, device, or platform? Why don’t we ask about the challenges or issues the technology is solving?  A wise supervisor once told me: Study problems, not things. The “thing” I’m thinking about are technology tools and platforms.

I am more interested how our campus stakeholders engage and interact with social and digital tools. What is their motivation and how are these online networks being utilized? Perhaps we should challenge professionals in higher education to start thinking about their own presence. I think it’s a good idea to reflect on our own contributions and social traces we are leaving in digital spaces and places [Hence why Paul & I are are studying just that: https://networkedcommunityofpractice.wordpress.com/] .  I really like the Visitors & Residents Continuum (White & Le Cornu, 2011) concept, which is also shared by Dave White (and colleagues from OCLC & Jisc) via a few resources and videos. Visitors tend to leave no social traces in the digital world. If you are Resident you are visible, active, and leave a part of you online in many spaces and places. If you have not heard of this concept, here’s a quick overview of the mapping process for visitor and resident in a personal and institutional (professional) context:

I think more thought and reflection into HOW and WHY we use these online networks and digital apps are needed. Here’s a start of my own visualization of my visitor and resident spaces & places — more will be added this afternoon during my NCSL Professional Workshop:

v_r_map_pasquiniHave you mapped your own V-R continuum lately? It’s an interesting process to think about and visualize. If so — please share and/or blog about it! To further this idea, what are the digital skills we need to hone within higher education? Here are a few suggestions organized on a metro map around digital skills:

digitalskillsframework

//www.thinglink.com/card/707638257155833857

This digital skills framework map was a solid start, but it definitely needs to be added to – what are your thoughts on this topic? How are you engaging and interacting with these spaces and places? What do we need to learn and bring to campus when it comes to digital understandings of self? How are you thinking about your resident vs. visitor self online? Show and share!

Reference:

White, D. S., & Le Cornu, A. (2011). Visitors and Residents: A new typology for online engagement. First Monday, 16(9).

#3Wedu, Conference, wine, women, WomenWhoWine.edu

The #3Wedu Podcast No. 11: Women Advancing the Future of IT in Higher Ed

Every individual has a responsibility in an organization to enhance the understanding of the value of women leading, create structures to help women overcome gender barriers they may experience, and identify strategies to support women’s progress along their leadership path. Women bring heterogeneity that can benefit the workplace. To avoid groupthink and bring more diversity to our organizations, we need to consider putting more women into leadership roles to improve performance and productivity. Each of our higher education institutions has an organization culture that can empower or limit women’s ability to lead at various levels. These cultures consist of assumptions and values (see Schein’s model of organizational culture) that are sometimes decades old. Many times organizational structures have been developed by men and their actions potentially inhibiting women leading in various ways.

3wedu_no11_unl

The #3Wedu: Women Who Wine in Education will be trying a new format and location as we join host our podcast and keynote panel today (November 7th) from 3:25-4:55 at the University of Nebraska-Lincoln IT Leadership Conference. In an effort to share our panel discussion we hope to stream this session via YouTube LIVE and, of course, we will do our best to keep the Twitter backchannel banter going here: #3wedu.

Opportunity that Scales:

WOMEN ADVANCING THE FUTURE OF INFORMATION TECHNOLOGY  IN HIGHER EDUCATION

women_it_highered

Tune in LIVE between 3:25-4:55 pm CT as we will stream our keynote panel TODAY, November 7, 2016 here:

Through changing our behaviors, activities, communication, and environments, we can potentially alter the culture with these micro level modifications. Implementing practices to facilitate the growth of women leaders while creating an embracing culture that is pertinent for leadership development. Let’s talk about it. This isn’t a women’s issue; this is everyone’s issue.

A version of this blog post is cross-posted at The #3Wedu Podcast website.

#OLCInnovate, Conference, Higher Education, K-12, Learning, Learning Technologies, OLC, Online Learning

Feedback Wanted: #OLCInnovate Solution Design Summit Video Trailers

You may have read my previous CFP post looking for learning challenges & solutions – that was for the NEW program feature of #OLCInnovate, The Solution Design Summit (SDS). Nine SDS teams, who proposed a learning issue with a potential solution, have been selected by a blind, peer-review panel to be our finalists who will participate in our 1st Summit  at the 2016 OLC Innovate conference in NOLA. This pre-conference event will be an opportunity to network with peers from other SDS Teams, specifically to solicit feedback from potential learning stakeholders.

SDS_Teams_2016

VIEW THE SDS TEAM VIDEO TRAILERS

 Learn More About the Solution Design Summit

Now the SDS Teams need YOUR feedback!

Please WATCH the Solution Design Summit trailers on the #OLCInnovate Sandbox (a Canvas LMS site) for the conference. To join this Canvas site, click the “Enroll” button at the top of the page or enroll HERE https://canvas.instructure.com/enroll/MGEHMW  

To effectively COMMENT and provide FEEDBACK, our SDS Planning Team has developed  Guidelines for Solution Design Summit: Giving Feedback to Teams Please find all 9 videos and SDS Team pages HERE to do such things. You can READ the full proposal and learn more about these learning solutions by clicking on the “Read more at the Team page” links below.

If You Build It, Will They Come?

Read more at the Team page

Preserving Core Experiences in the Online Learning Environment

Read more at the Team page

Bridging the Engagement Gap for Distance Students Through Telerobotics

Read more at the Team page

Supporting Adjunct Faculty to Maximize Student Learning in the Online Classroom

Read more at the Team page

Expanding college classrooms into high schools via distance learning network

Read more at the Team page

Using Student Data as a Map, Not a Target

Read more at the Team page

An Interdisciplinary Approach to Cultural Relevance in the Curriculum

Read more at the Team page

Creating Pathways to Digital Peer Leadership in the Liberal Arts

Read more at the Team page

Cohort-specific Online Discussion Experiences

Read more at the Team page

Are you coming to #OLCInnovate? You should also plan to come to SDS Pitch Sessions during the Conference all hosted in Rhythms II Room of the New Orleans Sheraton Hotel. Three SDS Teams will pitch their learning challenge and solution during ONE (1) concurrent session in just 10-minutes. Audience members will be given 5 minutes for Q & A and then encouraged to cast their vote for the best solution design.

Thursday,

April 21, 2016

11:15 am-12:00 pm 1. Cohort-specific Online Discussion Experiences

2. Expanding College Classrooms into High Schools via Distance Learning Networks

3. Bridging the Engagement Gap for Distance Students Through Telerobotics

Friday,

April 22, 2016

9:45 am -10:30 am 1. If You Build It, Will They Come?

2. Supporting Adjunct Faculty to Maximize Student Learning in the Online Classroom

3. An Interdisciplinary Approach to Cultural Relevance in the Curriculum

Friday,

April 22, 2016

11:15 am -12:00 pm 1. Preserving Core Experiences in the Online Learning Environment

2. Using Student Data as a Map, Not a Target

3. Creating Pathways to Digital Peer Leadership in the Liberal Arts

Thanks for your support! Much love from the #OLCInnovate 2016 SDS Planning Team:

  • Mike Goudzwaard, Dartmouth College, @mgoudz (Co-Chair)
  • Laura Pasquini, University of North Texas, @laurapassquini (Co-Chair)
  • Patrice Torcivia, Cornell University, @profpatrice
  • Kyle Johnson, Chaminade University, @kyleejohnson
  • Michael Atkisson, Brigham Young University, @mikeatkisson
  • Adam Croom, University of Oklahoma @acroom
  • Allison Dulin Salisbury – EdSurge @amdulin  (Reviewer)
  • Sean Michael Morris – Hybrid Pedagogy, @slamteacher (Advisor)
Collaboration, Conference, Learning, Professional Development, Reflections, Research

Innovation for Learning: Submit Your Ideas for the #OLCInnovate Solution Design Summit

I have been thinking about innovation for a while. What does innovation mean to you? How does “innovation” play into your world of work and learning? The word INNOVATE feels very much like a buzzword when it comes to learning. It may even be as a prime contender found on one of my #edtech bingo cards used for education meetings and conferences. Now the word, innovate, has been placed as a conference title and I agreed to support the planning for this event => Online Learning Consortium (OLC) Innovate. These facts only means I have been reading and reflecting even more about innovation and what this term means. Here are my current ponderings and ideas.

pondering_innovation

Flickr photo c/o Missy Scmidt

A number of organizations are increasingly being influenced or impacted the eagerness to “solve” problems with technology. Last year, George Steele suggested the book, The Innovators, in a conversation about the culture of change in higher education (a HUGE topic I will save for another blog post). This was a well-timed referral and read for me. Isaacson (2014) describes how groups of individuals ingeniously cooperated to innovate in the real world. Say what? Tell me more!

Thinking, designing, and employing innovation for learning is complicated. The story of the collective successes (and failures) of many innovators need to be shared, and continually drafted as there are “far fewer tales of collaborative creativity, which is actually more important in understanding…how today’s technology revolution was fashioned. It can also be more interesting” (Isaacson, 2014, p. 1)

Although The Innovators shares the history of computing, technology, and the Internet, and it really spoke to my inner collaborator and WHY I dabble in the applied inquiry to understand more about online/blended learning technologies and workplace L & D. The collaboration emphasis resonated throughout this text, and I do believe that “no one individual…has truly achieved anything alone.” I concur.

By definition, we always appear to be “innovating” in learning, right? With formal education institutions (K-12 and higher education), professional associations, and learning organizations there seems to be a tension of how to balance innovative ideas or approaches due to structural, pedagogical, and workforce challenges in the real world. We want to be innovative, but sometimes our organizations or “the system” rarely allows this process to unfold with constrictions of our job portfolios/functions, institutional divides, or designated project timelines. As Martin Weller put aptly put it: “the rhetoric for the need for innovation is rarely backed up by practice that will encourage it.” Let’s change that narrative. Why don’t we try to play with a few innovative ideas and concepts together?

For OLC Innovate, there are a few new (I won’t say innovative, just yet) program features that are atypical of a traditional conference format. One of the goals the #OLCInnovate steering committee set out: Let’s have less “talking head” presentations (education sessions, lectures or plenary talks), and more conversations, fun social happenings, places to share, and opportunities to solve REAL problems for online/blended/F2F learning. <<Segue>> THAT being said, here’s a new feature of the #OLCInnovate program I hope you will consider:

The OLC Solution Design Summit (SDS)


Video trailer production credit to Kyle Johnson

The general call for program proposals is now closed (with the peer reviews completed, expect to see the full program online next week); however the call for TEAM Proposals is OPEN for the OLC SDS until February 10, 2016 [Deadline Updated to extend the call for proposals on 1/26/16]. Thanks to the 2015 #et4online unconference banter, the OLC SDS Team (Mike Goudzwaard, Patrice Torcivia, Kyle Johnson, Adam Croom, & Michael Atkisson) decided it was about time to offer a program feature that was less about product and more about process. Together we carved out space in the #OLCInnovate schedule to offer a space for design thinkers, tinkers, and leaders to assemble in order to propose and solve challenges we encounter in learning (in K-12, higher education, and industry-L & D), such as:

As we know innovation takes time and it is a team process. For this CFP we have a broader timeline for this program and we and different expectations for this call for submissions. We are not looking for an end solution. Our team is more interested in WHO is at your interdisciplinary team table and the potential problems you want to work on together. Solutions might appear, but regardless this will be shared opening before, during, and after the #OLCInnovate 2016 conference ends:

Before the Conference

  1. Prospective SDS participants submit a challenge proposal by February 10, 2016: Abstract about the problem, team, and potential solution.
  2. Acceptance notifications will be sent out to teams by February 16th. [Confirm acceptance of your team by 1/22]
  3. Those SDS teams with accepted challenges will submit a solution pitch video for public review on the OLC Innovate 2016 website, by March 11, 2016 (due March 4th).
  4. Experts and OLC Innovate attendees will be invited to view and comment online to provide feedback on the video pitches March 21 – April 1.
  5. SDS teams will meet via an online web conference for 30 minutes to debrief and plan before the with the SDS facilitators in early April, before the #OLCInnovate Conference.

During the Conference

  1. SDS teams participate in a two-part pre-conference workshop session the morning of April 20, 2016. This will involve sharing the challenge and potential solution.
  2. Building on the feedback from the pitch reviews before, the design-thinking workshop on day 1, and comments from the workshop (via educators, edtech experts, researchers, exhibitors, and other SDS teams), you will further develop your challenge statement and solution design “pitch” to present during a concurrent session.
  3. SDS teams will present their solution in a 15-minute (10-minute presentation & 5 minute Q & A) time slot during an OLC Innovate session for all conference attendees.

Post-Conference Winning Team Benefits

  1. The winning SDS team members will each receive a one-year OLC Professional Membership (limited to a maximum of 5 team members). Current OLC members would receive a 1-year extension to their existing OLC Professional Membership.
  2. The winning SDS team members will receive complimentary future OLC 2016 or 2017 conference registration (limited to a maximum of 5 team members, not applicable to OLC Innovate 2016).
  3. The OLC Team will engage the winning team in a conversation of how best to showcase their solution through OLC.  Examples may include a webinar, membership dashboard interaction, OLC social media promotion, etc.

Now that you know the details, I encourage and instigate ALL of you to REVIEW the Solution Design Summit CFP and SUBMIT your team application NOW! Please feel free to share with your colleagues, and instigate innovation among your peers as well. Do you have questions about the OLC SDS? Email our team: sds@onlinelearning-c.org or follow up with either Mike or me. Thanks!

References

Isaacson, W. (2014). The innovators: How a group of hackers, geniuses, and geeks created the digital revolution. New York, NY: Simon & Schuster.