While working on today’s workshop for the National Conference on Student Leadership (NCSL), I was listening to the recent Higher Ed Live broadcast with Ed & Josie talking “Engaging the Digital Generation” (an NDSS book they edited, and I contributed to — I promise to follow up on a blog post on this topic later). I was not surprised, but often wondered why student affairs (SA) and higher ed folks often go directly to technology:
#NoteToSelf: Blog abt the question posed at 46:30 on #higheredlive RE: apps and platforms. Why do SA folks always ask about tools? #satech
— Laura Pasquini (@laurapasquini) November 17, 2016
Why do practitioners in higher education, student affairs, and students services always go to the “tool” question first? Why do we want to know what’s “hot” with the digital, social technologies? Is it easier to think about a specific app, device, or platform? Why don’t we ask about the challenges or issues the technology is solving? A wise supervisor once told me: Study problems, not things. The “thing” I’m thinking about are technology tools and platforms.
I am more interested how our campus stakeholders engage and interact with social and digital tools. What is their motivation and how are these online networks being utilized? Perhaps we should challenge professionals in higher education to start thinking about their own presence. I think it’s a good idea to reflect on our own contributions and social traces we are leaving in digital spaces and places [Hence why Paul & I are are studying just that: https://networkedcommunityofpractice.wordpress.com/] . I really like the Visitors & Residents Continuum (White & Le Cornu, 2011) concept, which is also shared by Dave White (and colleagues from OCLC & Jisc) via a few resources and videos. Visitors tend to leave no social traces in the digital world. If you are Resident you are visible, active, and leave a part of you online in many spaces and places. If you have not heard of this concept, here’s a quick overview of the mapping process for visitor and resident in a personal and institutional (professional) context:
I think more thought and reflection into HOW and WHY we use these online networks and digital apps are needed. Here’s a start of my own visualization of my visitor and resident spaces & places — more will be added this afternoon during my NCSL Professional Workshop:
Have you mapped your own V-R continuum lately? It’s an interesting process to think about and visualize. If so — please share and/or blog about it! To further this idea, what are the digital skills we need to hone within higher education? Here are a few suggestions organized on a metro map around digital skills:
This digital skills framework map was a solid start, but it definitely needs to be added to – what are your thoughts on this topic? How are you engaging and interacting with these spaces and places? What do we need to learn and bring to campus when it comes to digital understandings of self? How are you thinking about your resident vs. visitor self online? Show and share!
White, D. S., & Le Cornu, A. (2011). Visitors and Residents: A new typology for online engagement. First Monday, 16(9).
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