Networked Community, Networked Practice

What Does the #SApro Facebook Group Actually Talk About?

Wow. It’s the end of June. It’s been pretty quiet on this blog, and really on most of my social streams. I have intentionally turn off, deactivated, and ignored my social media channels to really dig into understanding more about networked practices in higher education. June has been filled with a many research and writing tasks: reviewing up interview transcripts, editing a couple of manuscripts for journals, reading even MORE literature, and cleaning/organizing extant data (e.g. digital archives, online community spaces, etc.). Sounds like fun, right?

To take a break, I’m emerging from my #ShutUpAndWrite hiding location to give an update on one community we examined. At the end of May, a few of us (Paul, Adam, Josie, & I) discussed how and why we researched the Student Affairs Professional Facebook Group on the Higher Ed Live episode: “Researching Student Affairs Professional’s Digital Communities.” In listening to this broadcast, I thought this conversation with Tony was helpful to open up about our process and explain more about this type of research. Although we presented this study during #ACPA18 and we currently have an article “under review,” I thought I’d offer some highlights from our conversation for graduate students and professionals in Student Affairs.

In combing through the empirical literature on Facebook groups, there are a number of industries and a variety of professionals who utilize this platform for their occupation. What is unique about the Facebook groups we looked at, in comparison, it was rare to have a community be actively sustained for such a long length of time (since 2009) and to find one as as scaled in membership (30, 866 members as of today).

The community members of the Student Affairs Professionals Facebook group share a significant amount of data (information that something happened) and knowledge (information about why something happened) via this social media platform (a digital infrastructure that enables two or more groups to interact (Srnicek, 2017). There are so many assumptions, observations, and anecdotes for this group; however very little evidence has been gathered using data to inform what is being shared within the conversations of this digital space — so we guided our study with these research questions:

RQ1. What topics and issues do member of the Student Affairs Professional Facebook group discuss over 14-month period of time?

RQ2. What topics and issues gain the most shares, comments, reactions, and interactions?

To learn more about the process for data collection, analysis, and our preliminary findings, watch the archived @HigherEdLive episode here:

Here are just a few of the questions Tony asked with the relevant response after this time stamp:

  1. Introductions and about the topic [Start]
  2. [6:42] You decided to study the Student Affairs Professionals  Facebook Group. Why did you think this group in particular was important to study?
  3. [9:05] How did you collect the data you analyzed?
  4. [15:23] There has been a lot of talk about privacy issues related to Facebook and other social media lately. How did you protect people’s privacy and why is this important for researchers doing social media research?
  5. [17:25] What types of analyses did you conduct and why were these the analytical approaches you decided to employ?
  6. [20:10] What are some of the ways professionals are using this space, based on your analyses?
  7. [27:42] Which posts garnered the most engagement? What might this say about our profession and the ways that professionals are using groups such as the Student Affairs Professionals Facebook group?

When solicited for advice or resources for digital communities our panel offered a few helpful suggestions. Thanks for asking the questions and having us talk about our research process out loud, Tony. Here are our parting thoughts that closed the conversation [57:12]:

  • Josie: Instead of a resource, find people to look to “lurking and learning” and watch how they use these social and digital platforms. Pay attention to behaviors, reach out to chat with them, and ask questions – find a mentor to discussion your professional digital self with. Seek out people, and not just paper. Find others to learn and grow from within your network.
  • Adam: Look beyond the field and engage with communities beyond the field of Student Affairs and outside higher education; think with an interdisciplinary spirit about your own practice to encourage a diversity of thought to your own campus.
  • Paul: We need more experience and exposure to learn how to research in the field about the field in these digital spaces. A few suggested books: Methods – Sage Handbook of Social Media Methods; Conducting Qualitative Inquiry of Learning in Online Spaces; Digital Tools for Qualitative Research and Journals: Social Media & Society; Computers in Human Behavior; Internet and Higher Education
  • Laura: “Study problems, not things.” by @veletsianos Forget the technology or the tools. What is the question or issue you want to explore? We need more practitioners to be part of this research and be part of this process in understanding how and why we engage in digital communities and spaces. We need more people to find evidence and share the work we do.

Suggested Reads:

Helpful Resources for Community Moderators:

  • Are you a moderator or admin of a Facebook group? You might want to use https://sociograph.io/ This can help you understand more about your community and group as the Administrator; this needs to be an open group to use the tool. This can be a good starting point to learn about your community.
  • Need to gather a hashtag to archive your Twitter community conversation and interactions? TAGS is a free Google Sheet template which lets you setup and run automated collection of search results from Twitter: https://tags.hawksey.info/ [Thanks, Martin Hawksey!]

If you’re interested and want to learn more about the larger research project OR perhaps even get involved with research in this area — please reach out! To learn more the about networked practices in higher education and student affairs study, that is, general updates, publications, and presentations can be found here:  https://networkedcommunityofpractice.wordpress.com/

Reference:

Srnicek, N. (2017). Platform capitalism. Cambridge, UK: Polity Press.
#AcWri, BreakDrink, Conference, Podcast, publication, Research

The Scholar-Practitioner Paradox for Academic Writing [@BreakDrink Episode No. 8]

I have been thinking about the needs and challenges higher education and student affairs professionals have with regards to evidence-based practices. In higher education, there is no shortage of topics and ideas to explore. I have been fortunate to collaborate with both scholars and practitioners in education to study a number of issues, including scaled-open learning, digital learning strategies, social media policies/guidance, mentoring programs, and networked experiences, just to name a few.  Beyond this short list, there are a number of practitioners who have reached out and we’re in the process of establishing research plans for professional development, mapping competencies to training, and leveraging technology in networked communities. My work partnering and collaborating with scholar-practitioner better informs my research methods and in explaining the findings/implications.

Scholar-practitioners generate new knowledge to improve practice, yet how they prioritize and go about their work varies with where they are on this scholar-practitioner continuum (Wasserman & Kram, 2009). The challenge with this work is there is VERY LITTLE TIME professionals in higher ed have to do scholarly work. When you are working in an educational service role for a 12-month contract, it is a challenge to move through the research process. Wasserman and Kram (2009) observed how competencies, needs, and values align with the competing roles of the scholar-practitioner to match either the work or research interests. Scholarly habits and the writing process requires deep concentration and focus on thinking critically to endure through a research project — from the study design, methodological planning, recruitment of participants, to publication and dissemination of findings.

Although higher education administrators and staff are in the best position to analyze programs, student populations, and services — there is not enough scholarship produced from professionals IN the field.

In their book, A Guide to Becoming a Scholarly Practitioner in Student Affairs, I think Hatfield and Wise (2015, p. 6-8) touch on a few reasons why practitioners do not often contribute to academic writing and publications:

  • Not enough reading – that is, not as knowledgeable of current research in (and out of) the field, theories, and evidence-based practices from academic outlets
  • Not expected of positions and not valued – undervalued and underutilized research skills; some of these skills may have been minimal based on training, education, experience, etc. as it is not required in administrative positions
  • Second-class citizen syndrome – some might not have a terminal degree (Ph.D., Ed.D., etc.) or if they do, little academic scholarship has been completed beyond their dissertation work; also feel on a different level of the faculty at their institution (and often treated that way).
  • Inadequate academic preparation – research, evaluation and assessment training from each graduate program varies and many question skills and competency for research and publishing
  • Silos on campus – little interaction between departments, divisions, functions, and academic departments exist although we are trying to support the whole student.
  • Lack of motivation – when was the last time you saw “scholarship and research” in a practitioner’s job description or expectation to participate in scholarly conferences and publishing?

Many of the above items, I think, are describing student service/affairs professionals in the United States — as I have a number of higher ed colleagues who are required to produce research in their staff role. There is no shortage of op-ed pieces often shared among higher education social networks, blogs, podcasts, videos, and more. The issue is we rarely see published conference proceedings, journal articles, or academic outlets producing PEER-REVIEWED pieces from and about practice contributing evidence and understanding from the field.

Over the past few weeks, I have been talking with Jeff Jackson (via our @BreakDrink podcast) about this challenge and what we are witnessing among practitioner peers. The first installment “on academic writing and scholarship” Jeff and I dig into academic writing/scholarship for BreakDrink Episode No. 8, where we discuss the differences of Academic vs. Practitioner Conferences. From the book by Hatfield and Wise (2015), chapter three talks about presenting at professional conferences; however, none of the associations shared offer any published conference proceeding for presentations shared and are not the same as submitting a paper or academic poster for another association that is more scholarly in nature. I think Hatfield and Wise (205) offer a decent introduction to scholarly writing for the novice student affairs professional  — but I think it is lacking in a few areas (as detailed in the podcast and notes below). If you are interested, feel free to read this book review (Delgado & McGill, 2016) and listen to our thoughts via the podcast here:

@BreakDrink Episode No. 8 – Academic vs. Practitioner Conferences [SHOW NOTES]:

Episode No. 8,  might be part 1 of a few series on this topic about “being an academic” or “scholarly work.” Jeff and I have recorded a few meanderings as we think/share on this topic. If you have questions or want to know more about the following items, let us know: mentoring for #AcWri, how to put together a manuscript, proposing a conference paper, data management, or starting a peer-review journal OR being part of an editorial board. Let us know! 

Conferences Run Down in 2017: Scholar vs. Academic Conference

American Educational Research Association (AERA) hosts a research/scholarly conference annually and this year #aera17 conference was in San Antonio, TX with Jeff in attendance. This professional association is HUGE, but thankfully it is broken down into Divisions and  Special Interest Groups (a.k.a. SIGs). Division I is Jeff’s Jam: Education in the Professions as he also attends the Association of American Medical Colleges (AAMC) and perhaps Division J may be where some of the doctoral/graduate scholars hang out. Related to this association you will find THE journal, Educational Researcher, that is well-regarded by scholars; however AERA also has AERA Open and other publication outlets.

We just wish we saw more of this at practitioner conferences. Student Affairs Administrators in Higher Education (NASPA) also held their annual conference at the same convention center in San Antonio, TX back in March. Both Jeff and I were there, and we attended a session on publishing in the NASPA journals from this association [Sadly the new Technology in Higher Education: Emerging Practice was not represented in this session this year.] It’s not as though sessions at Student Affairs or Practitioner conferences do have a poster session, and I have seen “Research Papers” presented at ACPA Convention and NACADA has offered Research Symposiums at regional conferences.  The conferences mentioned in Chapter 3 of Hatfield and Wise’s (2015) book: ACPA, NACA, NACADA, NASPA, ACUHO-I, NODA, & NIRSA

Academic Conferences We Have Also Attended to Note:

Conference Proceedings 101

Conference proceedings are scholarly papers a number of academics/researchers include on their vitae for the tenure and promotion. This is the “carrot” as to why faculty or scholars would attend a conference and allow doctoral researchers grants to travel, beyond the value of networking and discussions with peers. A proceeding could be a short (or long) paper presented at a conference, and sometimes there are even print proceedings published for your conference abstracts/papers (e.g. #SMsociety15 proceedings). All papers typically have a specific format (e.g. AECT’s manuscript requirements) and are submitted for a formal (typically blinded) peer-review process before they are accepted. Typically these are shorter papers or a conference abstract (not a beginning of a journal article abstract format), where you present your completed research projects. A number of social sciences and education conferences have specific formats beyond the APA Style 6th Edition, but that is a good start. If accepted, you will typically present your paper at the conference in a condensed format, such as 10-25 minutes, with a set of other papers in a single session. Each presentation is directed to showcase research by describing a brief literature overview, research methods (data collection, analysis) and findings/implications. This might be moderated by a discussant, moderator, or not at all with a brief (2-5 minutes) for Q&A at the end of your presentation/session time slot.

Other formats typically at scholarly conferences we have seen — but this is not an inclusive list:

  • Conference abstract (1000-2500 words) – how to guide and killer abstract writing
  • Full Papers (up to 8000-10.000 words)
  • Notes  or Work/Research In Progress
  • Poster Sessions (also via a device, e.g. laptop, tablet, etc.)
  • Workshops/Hands-on Sessions (e.g. how to use R-Studio for text mining)
  • Competitions or Expos — challenge/solution program feature to showcase work
  • Plenary/Keynotes
  • Doctoral Colloquium
  • Mentoring Programs

Episode F.A.Q.

  • Q: Is it considered a self-plagiarism to reuse (published) abstracts for talks? A: Yes. You want to avoid text recycling and should NOT but publishing the same work to different publication outlets.
  • Q: Is presenting about my program or an assessment of an initiative at my campus research? Does this count? A: Maybe. Did you get IRB approval from your institution before collecting data? Are you following the scholarly practice of your educational/social science peers? If not — this might be an assessment. Still great — but it could not be submitted as peer-reviewed conference proceeding or journal article.
  • Q: What is this Yellowbook that Jeff referred to during the podcast? A: It was known as a “phone book” and it’s directory of names of people and businesses for you to locate their contact information. You might use the Google or another search engine these days for said things. Apparently, Yellowbook as rebranded to “yb” and now has a website: https://www.yellowpages.com/
  • Q: Why is Tony Parker out for the rest of the NBA season? A: He injured his quadriceps tendon on Wednesday, May 2nd. {tear!}
  • Q: What is Fiesta? A: A 10-day annual party celebrating culture, food, fun, and parades in San Antonio, TX that typically falls at the end of April. More about Fiesta. Best tagline: “A party with a purpose” https://www.fiesta-sa.org/

Our Pro-Tips for Attending Academic Conference:

  1. Prepare for the Conference: Review the conference website to see what research is being presented, who will be attending, and who you should meet (new & friends) while you are both at this event. Are you a fan girl/boy of a particular researcher and you want to chat about their work/your work? Are you hoping to collaborate with other scholars? Do your homework and figure out who will be there. Maybe you want to set up a meeting over a meal/coffee/drinks OR find a particular session where you can be introduced to new peers.
  2. Attend the First Time Attendee Session (if they have one): Get the lay of the conference land and get a good overview/guide to what is going on during the event. Is there a mixer with food and/or drinks? Attend and meet a few people. Prepare to be social and have your own “elevator pitch” about what you are currently studying or working on right now. Think about this before you show up to the conference.

Overall, we think higher education professionals could do better with sharing MORE research-based information at our conferences. Many of these sessions are often hidden within the general program sessions and/or found in a poster session — that is often not well-attended. Hatfield and Wise (2015, p. 8) challenge practitioners to research by asking:

If you could give voice to those who were marginalized, if you could change the field of student affairs through your voice, if you could create better collaborations across campus with our academic colleagues, and if you could share your insights with parents, students, and other invested stakeholders so that they will know what we contribute to student learning and development, why wouldn’t you?”

Why are we not encouraging more scholar-practitioner collaborations? And what incentives could you offer early career researchers and senior scholars to attend these conferences? These are ponderings we are thinking about from reading this book (Hatfield & Wise, 2015) on SA scholarship. We think it’s a decent starting guide to getting into academic writing. Sharing evidence-based initiatives are required to be relevant in higher education. This value needs to be showcased more by and with student affairs, student services, and those not on an academic track to offer others insight to the work we are doing.

@BreakDrink Podcast Shout Outs

If you have a thought or two, please share it with us via one of these channels. We’d love to hear from you on any one or all of following the “BreakDrink” podcast channels:

We welcome comments, questions, and more! If you happen to listen to Apple Podcasts a.k.a. iTunes, please consider leaving us a rating and review. Thanks!

References:

Delgado, A., & McGill, C. M. (2016). A Guide to Becoming a Scholarly Practitioner in Student Affairs by Lisa J. Hatfield and Vicki L. Wise (review). Journal of College Student Development57(7), 898-900.

Hatfield, L. J., & Wise, V. L. (2015). A guide to becoming a scholarly practitioner in student affairs. Stylus Publishing, LLC.

Wasserman, I. C., & Kram, K. E. (2009). Enacting the scholar—practitioner role: An exploration of narrativesThe Journal of Applied Behavioral Science45(1), 12-38.