Digital Literacy, Needs Assessment, Networked Practice, privacy, Reflections, technology

My Digital Audit: Where Do I Want to Be Online?

Do you know how much we weave social media platforms and online technology companies into our daily lives? Would it be possible to not live with Google, Facebook, Apple or other technology companies? It’s been something I have been thinking about for a while (like others), and often how much do we test these questions in the wild. If you have not seen the technology blocking experiment conducted by @Gizmodo‘s reporter, Kasmir Hill, you should. Kahsmir tries to take on and live without the technology giants, Amazon, Facebook (which includes owned companies, Whatsapp & Instagram), Google, Microsoft, and Apple. Impressive, right? But is it impossible? Even if you don’t plan to say, “Ciao!,” to these platforms this “Goodbye Big Five” investigation and hands-on reporting will inform you about how much we let these companies invade (most) of our lives, take our money, use our data, and capture our attention.

It is far too easy to sign up or sign on to websites, apps, and platforms with a simple click. No need to read those terms of service agreements. Nah! Also, all you need is my email, mobile phone number or one of those big tech accounts to sign up (e.g. Facebook, Google or Twitter), than why not join? Apps and social media platforms want to make our online user experiences fluid and seamless — which also allows the same platforms and apps to track your digital movement and access your personal data through your connected accounts.

Image c/o Vitor Sá: https://www.flickr.com/photos/virgu/12496426/

For the past 6 years, I have been doing an alright job of tracking of my digital life and auditing where/how I am online. I use a simple spreadsheet to itemize the account name, log in, information, connected accounts, purpose, and more for this digital audit. If interested, here’s a blank spreadsheet you can copy/download to use as you review your apps and online accounts yourself:

Digital/Web Audit TEMPLATE

That being said, it has been a while since I have given it a proper review to include where my personal data lies and maybe the social media apps, online accounts, and forgotten sign-ins that I have not really examined as closely. It is no longer easy to use JustDelete.me and a delete button to remove your data from online accounts. Our existence online is more complex and often woven into one another between the platforms we use and the shifts in these mediums. Maybe I have grown up a bit, but so have these digital platforms, and I’m not so sure they have matured into the tech adults I would like them to be. Here are a few platforms concerns with and why I’m considering closing a few of my own social media spaces, just to name a few:

Beyond policies, practices, and costs, I was trying to determine where I want to “live” online and what it means now that some of these platforms have merged or have experienced new management change. Back in January, I facilitated a workshop about managing your digital identity and being a professional online in higher education. Some of the big questions I challenge participants to reflect about as they consider their online self and where they want to be include:

  1. Why do I want to share my knowledge and expertise? What interests me about “being” online and maybe even connected to my peers?
  2. Where do you want to be online? How do I want others to find and connect with me?
  3. What digital/social platforms would be best for how and what I want to share? Where will I find my professional networks online?

I shared how my own digital presence or “being” online has evolved. Although I used to be in a log of social and digital spaces, that is not the case anymore. A number of platforms have been deactivated (RIP Google Reader & Delicious). While others might have been just a platform to test out or try on. That being said, if something does not resonates with me or find a purpose in my digital life, than I’m okay to say goodbye. So, if any digital space or online place does not “bring you joy” (hat tip to the digital #MarieKondo practice), maybe it’s time to bid farewell. Here is the main focus of my personal digital and data audit:

Where do I want to be online?

Some of my digital self review has been going on for a while, but this year is the year to finish and probably shut down a few social media platforms and online accounts for good. Permanently. It’s time to simplify my streams and declutter my social (media) life. I have started the process and initiated the review of the audit spreadsheet to determine what accounts are active and to itemize what is happening online. Here are a few things I did to start this digital and data audit of me:

  1. Unsubscribe: I used Unroll.me to start the initial clean up and unsubscribe of email lists, advertising, listservs, and duplicate groups/listservs from all my email accounts (personally/professionally).
  2. Revoke/Remove Connections: By logging into your social media platforms, online apps, and digital accounts, you might see you have granted 3rd party access to other applications/users/accounts — remove said things.
  3. Identify the Accounts Where Your Personal Information Lies: Using the various emails, I used Deseat.me to get a list of my accounts and apps that I have signed up for to identify and delete the ones I am not using OR to add these to my digital/web audit spreadsheet to track. This method offers a GDPR message template (thanks, EU GDPR!) to send a template email to the platform administrator to remove yourself from online and social media accounts. This might (and does) require follow up messaging, emails, and sometimes confirmation contracts to remove your information and personal data from certain accounts. It might take some time to get responses and confirmations for deleting yourself from various platforms, communities, or online programs (I know. I am in week 4 of this process.)
  4. Download Your Personal Data: For the accounts and platforms you are thinking about deleting, consider downloading your account data. This might be an archive of activity, posts, etc (e.g. Facebook). Or it could be a files, images, and other items within each account (e.g. Flickr). Part of this download may require you to determine storage elsewhere, such as, in another cloud-based service OR external hard drive (or both). Figure out the how much of data and your use of it, to determine your next steps.
  5. Delete Yourself: Depending on your goals, you may just want to wipe your accounts online to remove all that is there. There are a few guides to get yourself off the grid to get you started. Deseat.me will remove your data and delete some of your accounts, but you will need to visit each account/platform you have to manually complete the deletion process. Check out these suggestions for finding/deleting accounts from the Internet, a list of “how to” delete yourself from social media platforms, and suggestions for deleting (or locking down) your Facebook and Instagram accounts.
The above is just a start — but I thought I’d share what I’ve been working on, ironically, offline and online to audit my digital and data self. Let me know if you have suggestions, resources, or ideas for this review process. I would love to hear how your own audit, review, and reflections are going if you are pondering the same thing.
#AcDigID, edusocmedia, Higher Education, Reflections, Social Media, SocioTech

Re-Evaluating My Digital Self

Over the past year (or longer), I continue to think more about my digital self. This should be no surprise, as I am currently researching higher ed’s networked practice and I facilitate a workshop a couple times year about what it means to be an academic and professional online in postsecondary education. Typically, at the end of the calendar year, some people like to look back at 2017, “in review.” You might read/write end of year blog posts with a top ____ list of highlights/happenings. Or perhaps you’ve joined in on the Instagram “best9” of 2017 photo montage posting. This year, I am doing something different. Thanks to conversations I’ve had with JeffPaul, Katie, Chris, and others both offline and recorded [on the @BreakDrink podcast check out episodes 5, 7, 10 & 13] in 2017 — I will be setting aside some of my winter break to examine what it means to be present and connected online for ME. My personal review might be less merry or bright as I examine what I’ve shared or exposed to data/information in digital life. Festive? I know. 🙂

It has to be done. I need to really take a hard look at my digital self. This personal online audit will help to clean up and prevent potential hacks; however, this time I am including bigger questions beyond use/activity — as I plan review platforms terms of service, digital rights, data access, digital security, data extraction, and, ultimately, outlining if there is a purpose/need for “being” in any of these virtual locations. As net neutrality rules are killed and social (+ other) media continue to scale, I have a lot more questions I need to think about for my own work, learning, and life. The last few years there has been a reckoning for social media — more than anyone once thought over a decade ago. “Facebook is just a college thing” and “Twitter is just a fad,” were some of the things once said. Who thought these social networks would impact how we learn, work, vote, share, and more?

My digital self “under review” is not only a result of my distrust in sharing over media, the Russian hack of social media during the US election or even my aversion to having any “smart speaker” in our home that records and gathers data each day. Nor is it the fact that I live with a cybersecurity professional or that Black Mirror‘s sociotechnical sci-fi drama offers an eerie foreshadow to what lies ahead of us in the not-so-distant future. I embraced online and a connect being for over a decade now, so there’s no wonder why my digital footprint has me grappling with issues of digital security, personal wellness, individual safety, and the privacy paradox of living/working in a connected world.Image c/o The WIRED Guide to Digital Security

That being said, the free and open collection of knowledge on social media cannot offer regular fact-checking or verified expertise. This is critical for those who are a part of this shared, collective community online. The future of knowledge can be misleading if we are letting these platforms guide us by the information we share and the interactions within the network. As Tim Berners-Lee stated in his open letter written about the internet, he is concerned we have lost control of our personal data, misinformation is easily spread on the Web, and online transparency and understanding are needed in political advertising [as well as other spheres online].

Lately, I have been struggling with how our society is entrenched and relies on technological platforms. My true concern for self-auditing my digital life is to understand more about the impact and influence I have let technology and platforms invade my everyday way of living. As a reminder, platforms are:

“digital infrastructures that enable two or more groups to interact… [and] bring together different users… with a series of tools that enable their users to build their own products, services, and marketplaces” (Srnicek, 2017, p. 43).

The reliance on online networks and digital platforms might be more problematic than we think. There seems to be much power owned by these digital platforms. For example, the digital curation website, Storify, plans to shut down and delete data by May 2018. Like a few of my peers, I too am questioning the use of services and accounts we don’t own or control. I understand why a growing number of higher ed and ed tech colleagues are thinking the same was as they trim their digital contribution on Twitter, close down their accounts on major social media platforms, like Facebook, and take by control of the web by creating a domain of one’s own.

For me, this virtual audit exercise will include and go beyond social networks and connected sites to also examine WHERE, WHY, and HOW I live/work digitally. I think it’s a critical time to reevaluate the platforms and technologies we are using, in general. Where the data is stored? Who has access to what? Who owns the rights to my created or uploaded content? Am I utilizing appropriate _____ platform/technology for my personal/professional life? Are there other means that are not “free” I should be considering? It’s not like I have not done this activity before — but this time it might mean that I took “break up” with a platform or connected sites. For 2018, I want to be more diligent with my personal data, private information and online “being,” to limit surveillance/tracking online and to align my own values and ethics with networks and platforms I use.

Reference

Srnicek, N. (2017). Platform capitalism. Cambridge, UK: Polity Press.